Return & Exchange Policy
At Aetli, we want you to love every piece you order. If something doesn't feel quite right, we're here to help.
Return Window
7 days (UAE) • 14 days (International)
Condition Required
Unworn, unwashed, tags attached
Free Exchange
First exchange free within UAE
Local Orders — UAE
🇦🇪
Return or exchange within 7 days of receiving your order
Eligibility Criteria
Items must be unworn, unwashed, and in original condition
Original tags must be attached
Must have the purchase receipt
Within 7 days of delivery
Not Eligible for Return/Exchange
Sale or discounted items
Items marked "final sale"
Accessories (socks, bottles, etc.)
International Orders
🌍
Return within 14 days of receiving your order
Conditions
Items must be unworn, unwashed, and in original condition
Tags attached & purchase receipt
Important Notes
•Returns will be inspected before approval
•Items showing signs of wear, makeup, perfume, or damage will not be accepted
•If an item is incorrect or arrives damaged, notify us within 48 hours and we will replace it at no cost
Need Help?
If you have any questions about sizing, fit, or fabrics before ordering, please reach out — we're more than happy to assist
We're here to help you find the perfect fit